Human Capital Management (HCM)

Benefits of Human Capital Management (HCM) Services

HCM services can help businesses shed cumbersome legacy processes and evolve into an efficient, modern workplace. This will help the employer attract and retain top-tier employees by empowering their staff with better technology and more convenient methods of communication. This increased communication between the employer and the employee will strengthen the overall company culture, where the HCM client’s own staff may end up being their most effective recruiters via word of mouth.

Single Database, Easily Accessible

A big advantage of HCM technology platforms is that for the end-user, they are usually a “single database” experience. Thus, the HCM client admin user has one login to access all parts of the system and even access to connected/integrated third party services and applications. Employees would also only have to deal with one Employee Self-Service (ESS) portal. The employees will realize whatever access levels the client has granted them, and can access this ESS portal on their smartphones, tablets and computers.

As any experienced HCM technology admin user will tell you, employees are far more likely to engage and adopt a technology platform (aka ROI) if everything they need is located in one place – as opposed to straddling two or three (or more) platforms and respective logins, where one or more of these platforms inevitably is ignored or circumvented (aka lack of ROI).

Highly Customized for Your Business’ Needs

The client can also be very specific about user access levels with an HCM system – even down to a specific employee via custom access profiles. This is because HCM platforms are designed to be custom configured for the client by the HCM service provider. This is probably one of the most important reasons to work with an HCM service provider – to have a team of “SME’s”, or Subject Matter Experts who know the right way to deploy an HCM platform and to help the clients achieve the ROI they are looking for. This custom configurability will undoubtedly create some added homework for the client, especially one that has not utilized an HCM platform before. The new client will have many options to consider such as custom dashboards, exports, integrations, notifications, widgets, workflows and so on. But an HCM implementation is also an opportunity to address one’s “wish list” and finally make needed fixes and improvements.